Knowledgebase: Help and Support
Saving SMS videos on a Mac
Posted by Phil Doolan on 27 November 2013 03:40 PM


I have been asked a few times by Mac users why they cannot save our videos.

I am not a Mac user, so I just assumed it would be the same for them as it was for a windows based unit, but I was wrong :-)

To download these videos on a Mac, you simply need to name the file when you save it, adding .mp4 as the file extension and it works a treat.

So, for example I named one CABFM-10a.mp4 this was for Chapter 10 of Creating A Bug Free Mind, part a but anything will do as long as you add the (dot) & MP4 so .mp4

Sorry for any trouble caused but now its so easy :-)


(8 vote(s))
This article was helpful
This article was not helpful

Help Desk Software by Kayako