*** To contact us at A BUG FREE MIND - You first need to register with our support suite ***
Posted by Phil Doolan on 22 May 2012 07:43 AM
The help and support centre has been implemented for your benefit and makes it easy for you to contact us simply by raising a ticket. These tickets are all tracked so that nothing should be ever missed.
Your ticket will be responded to by a member of our dedicated support team. We have found this method to be very reliable, very straightforward and very secure and it provides us and you with a fast and reliable system for dealing with your enquiries and any support questions.
In order to Contact Us you will need first need to register with us (details below).
Please note: IMPORTANT - We have found that a common mistake is to assume that your membership login details are transferable to this service. This is not the case, your login details for the member site will not work in the support centre as it is separate to our site software and requires you to validate your login details PRIOR to submitting a ticket. We do, however, encourage you to use the same email address which is used for your membership account or other purchases as this allows us to link your account much easier.
You have now successfully registered for the support suite; you won't have to do any of this again.
IMPORTANT - After you are registered log in as directed & click on the 'Home' tab, you will be able to contact us by using the 'Submit a Ticket" tab.